Compliance

Reporting violations of laws and guidelines and complaints in accordance with the Supply Chain Due Diligence Act (Lieferkettensorgfaltspflichtengesetz, LkSG)

Complying with the law in the countries DIEFFENBACHER operates in as well as with internal company guidelines is a fundamental principle of our economically responsible conduct. In this context, we are particularly committed to respecting human rights and complying with environmental obligations. Violations of laws, guidelines and human rights or environmental obligations in DIEFFENBACHER's own business area and throughout the supply chain can have serious consequences for the company, its employees, business partners and other affected parties. Such violations must be identified at an early stage with the help of employees and external persons in order to initiate countermeasures and prevent possible damage.

For this reason, DIEFFENBACHER has set up a reporting procedure which, along with reporting by post, phone and in person, also provides the option of reporting incidents anonymously, meaning without revealing one's identity, via an electronic reporting system.

The following incidents can be reported confidentially

Actual or potential violations of laws and guidelines
Complaints under the Supply Chain Due Diligence Act (LkSG)

Reporting an incident

How to report an incident

Reports can be submitted by all DIEFFENBACHER employees and by customers, suppliers, business partners or other third parties. The reporting procedure is open to all persons, both internal and external.

You can access the electronic reporting system via the direct link to the reporting system or via the "Report an incident" button at the bottom of this page.

FAQs

Frequently asked questions, e.g., what happens to your submitted reports and on topics such as anonymity, confidentiality and data protection, are answered in the procedural rules for the reporting procedure and in the data protection declaration.

Please note that questions relating to our products and services or general concerns should be addressed to our service departments via the "Contact" section or directly by telephone or e-mail. The electronic reporting system is only intended to be used for reporting the above-mentioned incidents at DIEFFENBACHER or along the supply chain.

Important documents for the reporting procedure

You can access DIEFFENBACHER's electronic reporting system here

Report an incident