Service

Don’t risk your productivity; have your plant inspected regularly. Take the opportunity to identify weak points at an early stage, identify optimization potential, and plan maintenance and repair work in the best possible way. A service contract with Dieffenbacher is the permanent solution to increasing the reliability of your plant.

Increase the availability of your plant. We define individual spare and wear parts packages according to your needs and handle all logistical matters. This includes issuing all necessary export and import documents.

Keep your spare parts stock up-to-date at all times. We check your spare parts inventory, carry out status and outflow checks, and advise you on optimal stocking so you can improve the cost efficiency of your warehousing.

Refresh your knowledge regularly. Through individual training courses at your site and annual training courses at our headquarters in Eppingen, your employees will deepen their knowledge of plant operation and production processes. You’ll get even more out of your plant and avoid errors.

With your smartphone, use our easy-to-use messenger app to contact your team members and instantly discuss your maintenance issues with us. Every solved problem is documented, making it easier to resolve similar issues in the future.

If necessary, use our online remote diagnostic tool TEO worldwide and around the clock to increase your plant availability. Our teleservice gives us real-time access to your software and hardware components for troubleshooting. Your data remains protected.

Quickly and easily find exactly the components you need for your plant in our Parts online spare parts catalog. View the entire plant documentation and request your spare parts quote directly.

We always have a selection of failure-critical and common spare parts available for you as express parts. Order your express parts before 10 a.m., and we’ll ship your parts the same day to minimize downtime.