“It’s just amazing to work with them.”
Customer: SKN, Rayong (Thailand)
S.Kijchai Enterprise (SKN) operates two Dieffenbacher plants to produce MDF and THDF in Rayong, about 200 km southeast of Bangkok, Thailand. The MDF line went into operation in November 2012. The THDF line followed in September 2018. Good advice from Dieffenbacher technologists keeps SKN on its success path.
That’s how we help SKN get ahead
“The great technologists are what makes Dieffenbacher strong. They are really smart people. In 2011, our decision to go with Dieffenbacher for our first line was based primarily on the company's good reputation as a premium-class German plant manufacturer and our good experience, especially with the staff at Dieffenbacher Asia Pacific in Kuala Lumpur, for spare parts and service. In 2017, however, we had already experienced what it is like to get support from people who really have the heart for after-sales service.”
“On average, we seek Dieffenbacher’s advice twice a month for things like product development, machine adjustments or optimization of the pressing curve. I’m impressed every time how quickly the Dieffenbacher technologists can understand a problem and find the right solution. And they’re always friendly. I've never experienced any bad feelings. It’s just amazing to work with them. When we ordered our second line, it was quite an easy decision. Good products, good service quality, good people—that’s what motivated us to work with Dieffenbacher again.” Supot Massayamas (Project Manager at SKN)