COVID-19: Facing the challenge – together

The pandemic of the coronavirus and the measures taken to slow its spread are massively affecting our daily lives. Uncertainty and confusion in all areas of society, in our private and family lives and in companies – exist worldwide. At DIEFFENBACHER, we take the situation very seriously and are doing our best to face this challenge TOGETHER with all our employees, customers, partners and suppliers. A central crisis team at the DIEFFENBACHER headquarters in Eppingen is coordinating initiatives in close collaboration with our locations worldwide to protect our employees and maintain our business operations.

We protect our employees

Protecting the health of our employees and supporting them in this exceptional situation is important to us. We are taking all necessary actions to avoid the spread of the virus by adjusting our rules of conduct. Thanks to our efficient digital infrastructure and the support of our IT team, many of our employees worldwide are working in home offices to reduce physical contact. We’re aware that limitations like closed schools or daycare facilities face our staff with ever new challenges. That’s why we give them flexibility to combine work and private live. Meanwhile, we are protecting employees whose presence is required at our sites as best as we can and are steadily monitoring the situation and adjusting protective measures.

Here are some examples of protective measures:

How does DIEFFENBACHER protect employees and maintain business operations?

Together with our customers, partners and suppliers, we are moving forward.

Our commitment to our employees, customers, partners and suppliers during this situation remains as strong as ever. Teamwork inside DIEFFENBACHER and teamwork with our customers, partners and suppliers is crucial in this extraordinary situation.

Our production network is in operation, and we will do our utmost to keep it stable to supply our customers with needed solutions, products and parts during these challenging times.

Our technical 24/7 service and our spare parts centers are available to ensure quick help.

As a global company, we have representations on all major continents. This gives us the capability to provide critical onsite service through local representatives.

A major limitation DIEFFENBACHER currently faces is restricted worldwide travel. Therefore, we are opening up more communications options to customers. For example, our sales, project management and service personnel are setting up online meetings to have virtual face-to-face communication with customers and partners.

We are steadily monitoring our supply chain to react flexibly to potential difficulties and find the best possible solutions to maintain operations.

Join in! Together, we’ll move forward!

We appeal to everyone to show solidarity and join in: Stay home, maintain physical distance and take care of yourself, your loved ones and others in your daily life. Please follow instructions from authorities regarding health measures. This will help flatten the curve of infections. Let’s MOVE FORWARD. TOGETHER.

Our sincerest thanks…

We thank all our employees working at our customers’ sites, at our locations or at home for their strong commitment, collaboration and mutual consideration.

We thank our customers, partners and suppliers for their trust in DIEFFENBACHER and their cooperation, support and understanding.

Last but not least, we thank the everyday heroes serving us all. Medical staff, police, firefighters, cashiers, bus drivers and countless others worldwide deserve praise and thanks for their unwavering support during the COVID-19 pandemic.

Please take care and stay healthy!

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